The user cannot reach the login page for the third-party identity provider when trying to log in to Avaya Workplace Client.
Solution
Procedure
If the issue happens during the automatic configuration phase of the client, ensure that you configured DNS records on your DNS server to return an Avaya Aura® Device Services URL with the following parameter: ?preferredAuth=bearer.
Ensure that the machine where the client is running can connect to the address that is provided in the IDPSSODescriptor file as the SSO service URL.
