OAuth2 authentication does not work as expected

Last Updated : Jun 10, 2026 |

Condition

Keycloak is not properly configured. As a result, OAuth2 authentication is not working as expected.

Solution

Verify the initial Keycloak configuration in the Avaya Aura® Device Services configuration utility and the Keycloak web administration portal. For more information about using the Keycloak web administration portal, see Avaya Aura Device Services Single Sign-On management.

Keycloak documentation is available at Keycloak documentation.