Importing a trusted LDAP certificate

Last Updated : Jun 05, 2026 |

About this task

Use this procedure to import the LDAP certificate to enable secure LDAP.

You cannot import a certificate if:

  • The certificate contains an unsupported critical extension.

  • The certificate expired.

  • The start date of the certificate is in the future.

Avaya Aura® Device Services displays a warning message if a certificate cannot be imported.

Procedure

  1. Log in to Avaya Aura® Device Services as the administrative user.

    You must use the administrative user defined during the OVA deployment.

  2. Run the Avaya Aura® Device Services configuration utility using the app configure command.
  3. In the Avaya Aura Device Services Configuration Utility dialog box, navigate to LDAP Configuration and click Select.
  4. On the LDAP Configuration page, select Import Secure LDAP trusted certificate and click Select.
    Note:

    To use secure LDAP, you must first import a secured and trusted LDAP certificate. This helps to validate the connection with a secure LDAP.

  5. On the Import Secure LDAP trusted certificate page, select Certificate file and click Select.

    The system displays a page to specify the path to the certificate.

  6. In the text box, type the full path and file name of the LDAP trusted certificate.

    The file must be in the .pem or .der format.

  7. Ensure that the URL of the secured LDAP Server is: ldaps://<LDAP server FQDN>:<SECURE_PORT>.

    In this URL, LDAP server FQDN is the FQDN of the LDAP server and SECURE_PORT is 3269.

  8. Click Apply to save and apply the LDAP configuration settings.