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Deploying Avaya Aura® Device Services
VMware features supported by Avaya Aura
Last Updated : Jun 10, 2026 |
This section does not cover Avaya Solutions Platform (ASP) 130 and ASP S83000. Avaya does not support advanced VMware features on its ASP 130 and ASP S8300 hardware. It supports the basic VMware features as listed in the following table. For more information about support and limitations on ASP 130 and ASP S8300, see https://download.avaya.com/css/public/documents/101062774.
Note:
For more information about Avaya Aura® Media Server, see Deploying and Updating Avaya Aura® Media Server Appliance.
The following table lists the VMware features supported on customer-provided Virtualized Environment for various Avaya Aura® Release10.2 components.
Product or feature |
Communication Manager |
Session Manager |
System Manager |
Application Enablement Services |
Avaya SBC |
Avaya Aura® Device Services |
|---|---|---|---|---|---|---|
ESXi 7.0 |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
ESXi 8.0 |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
vCenter See foot note1 |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
vSphere WebClient (HTML5) |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
VMFS 6 |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
VMware vMotion See foot note2 |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Storage vMotion |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
VMware Snapshot See foot note3 |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
VMware Live Snapshot |
Not supported |
Not supported |
Not supported |
Not supported |
Not supported |
No |
VMware High Availability |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Proactive High Availability |
Best effort basis support (Not tested) |
Best effort basis support (Not tested) |
Best effort basis support (Not tested) |
Best effort basis support (Not tested) |
Best effort basis support (Not tested) |
Best effort basis support (Not tested) |
Storage DRS |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Hyperthreading |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Hyperthreading ratio for Virtual CPUs and Physical CPU |
2:1 |
2:1 |
2:1 |
2:1 |
2:1 |
2:1 |
VMware DRS (Compute and Memory) See foot note4 |
Yes |
Yes |
Yes |
Yes See foot note5 |
Yes |
Yes |
Secure boot for virtual machine |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Content Library |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
VMware Fault Tolerance (FT) |
Not supported |
Not supported |
Not supported |
Yes See foot note6 |
Not supported |
Yes |
vSphere Standard Switch |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
vSphere Distributed Switch |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Hot Pluggable Virtual Hardware |
Not supported |
Not supported |
Not supported |
Not supported |
Not supported |
Not supported |
Reservation Required see foot note7 |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
vSAN support See foot note8 |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Thin Provisioning |
Not supported |
Not supported |
Not supported |
Not supported |
Not supported |
Not supported |
1 Limited to deployment, managing VMs, basic monitoring, and making VMs part of a vCenter cluster.
2 Ensure that vMotion occurs when an Avaya Aura® application virtual machine is in maintenance mode.
3 Snapshots should be used when patching the products. As per the backup mechanism provided in the product-specific documentation, you should perform daily backups instead of using snapshots of the products. Applicable for Communication Manager, Session Manager, System Manager, and Application Enablement Services.
4 With two conservative modes - Applicable for Communication Manager, Session Manager, System Manager, and Application Enablement Services.
5 DRS supports In-cluster migration - Applicable for Avaya SBC for Enterprise.
6 For more information about the Fault Tolerance for Application Enablement Services, see Avaya Aura Application Enablement (AE) Services 7.x, 8.x, and 10.x High Availability (HA) White Paper.
7 Avaya Aura® does not support reservationless deployments on ASP 130. Avaya recommends always making reservations when choosing a reservationless deployment. It is crucial to strictly adhere to the guidelines outlined in the Application Notes. For more information on reservationless deployment, see the "Application Notes on Best Practices for Reservationless deployment of Avaya Aura® software release 10.1 on VMware” at https://support.avaya.com .
8 If you are using vSAN, use Thick Provisioning. Even though VMware supports vSAN with Thin Provisioning, Avaya Aura® does not support it.
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