Managing an incoming call

Last Updated : Jun 10, 2026 |

About this task

When you receive an incoming call, a number of options becomes available. You can accept a call, forward it to another user, reply to a call with a message, ignore a call or send it to Voicemail.

Procedure

  1. To accept the call, click Answer (the Answer button uicontrol).
  2. To accept the call, click Answer (the Answer button).
  3. To accept the call, click Answer (the Answer button).
  4. To accept the call, click Answer (the Answer button).
  5. To accept the call, click Answer (the Answer button icon).
  6. To accept the call, click Answer (the Answer button).
  7. To accept the call, click Answer (the Answer icon).
  8. To accept the call, click Answer (icon the Answer).
  9. To accept the call, click Answer (uiicontrol the Answer).
  10. To forward the call to a different destination, click Forward (the Forward button icon), enter the phone number, and click Forward.
  11. To reply to a call with a message, click Reply (the Reply button icon), select one of the default replies or create a custom message, and click Send.

    The caller receives your reply as a voice message.

  12. To ignore a call, click Ignore (the Ignore icon).
  13. To send a call to Voicemail, click To Voicemail (the To Voicemail button icon).
  14. To listen to the voicemail while being left and decide whether to pick up the call, click the arrow under the To Voicemail button and click Screen Voicemail.