Checking the connection to System Manager and Session Manager

Last Updated : Jun 05, 2026 |

About this task

You must ensure that System Manager and Session Manager are reachable before installing the Avaya Aura® Device Services application.

This procedure is only required if you deploy Avaya Aura® Device Services in Avaya Aura® environment.

Procedure

  1. Log in to the virtual machine CLI as an administrator using an SSH connection.
  2. Run the following commands: 
    ping -c 10 <SMGR_ADDRESS>
ping -c 10 <SM_ADDRESS>

    In these commands, <SMGR_ADDRESS> is the FQDN of System Manager and <SM_ADDRESS> is the FQDN of Session Manager.

    If System Manager and Session Manager are reachable, the system displays the following output for each command:

    10 packets transmitted, 10 received, 0% packet loss

Next Steps

Install the application layer as described in the Avaya Aura® Device Services installation chapter.