The Fully Qualified Domain Name (FQDN) of the server hostname, which indicates the server on which the Avaya Workspaces for CRM softphone is installed. Obtain the FQDN from Avaya Support.
Local session sharing? (N)
The option to enable the multiple tabs support.
The values are the following:
N: The multiple tabs support is disabled. Agents open digital and voice interactions in the same tab.
