Add a CORS rule that applies to Table API. Table API is a REST API that enables ServiceNow to create logs for the interactions that your agents handle using the Avaya Workspaces for CRM softphone.
Procedure
On the ServiceNow home page, in Filter navigator, type CORS Rules and select CORS Rules.
At the top of the page, click New.
In Name, type the CORS rule name.
In REST API, select Table API [now/table].
In Domain, enter https://*.avayacloud.com.
On the HTTP Methods tab, select the following:
GET
Patch
POST
Delete
PUT
Optional Fill in the remaining fields.
For more information about configuring CORS rules, see the ServiceNow documentation.