Creating users for Salesforce SSO

Last Updated : Nov 16, 2023 |

About this task

You can create a test agent and assign queues and attributes to that agent. The agent inherits the attributes of the profile that you assign.

For more information about managing users in Application Center Administration, see Administering Avaya Experience Platform™ Public Cloud.

Before you begin

  • Log in to Application Center Administration as an account administrator.

  • Create a profile associated with your account.

Procedure

  1. In the navigation tree, click User Management > Users.
  2. On the Users page, click Create User.
  3. On the Users page, fill in the fields.
  4. Expand the Membership section and fill in the fields.
  5. In the User Features section, fill in the fields.
  6. Click Save.
Related information
Configuring users in Salesforce