Signing in to a provider

Last Updated : May 30, 2024 |

About this task

Sign in to a provider from the Corporate Contacts widget to access corporate contacts and call them.

For Avaya Spaces, you remain signed in to the account after logging out of and logging in to Avaya Workspaces for 30 days. After that, you need to reenter your Avaya Spaces credentials. To remain signed in to Avaya Spaces, do not log out of the Corporate Contacts widget and use the same Avaya Workspaces account.

If you sign in to more than one provider, you can see the All option at the top of the widget. You can click All to display the contacts of different providers on one tab under the corresponding section. For example, if you sign in to both Avaya Cloud Office™ and Microsoft Teams and click All, on the Chats tab, you can see chats with Avaya Cloud Office™ and Microsoft Teams contacts under the corresponding sections.

Before you begin

Obtain the provider credentials from the account administrator.

Procedure

  1. In the Avaya Workspaces toolbar, click the Corporate Contacts icon.
  2. At the top of the Corporate Contacts widget, click one of the following:

    • the Avaya Spaces icon: To sign in to Avaya Spaces.

    • : To sign in to Avaya Cloud Office™.

    • : To sign in to Microsoft Teams.

  3. At the center of the Corporate Contacts widget, click the Sign In icon next to the provider name.
  4. In the Sign in window, enter the provider credentials and click Sign In.

    The Corporate Contacts widget displays the Users and Groups tabs with the provider corporate contacts. For the Avaya Cloud Office™ and Microsoft Teams providers, the widget also displays the Chats tab.