New Connected App page descriptions

Last Updated : Nov 16, 2023 |

Basic Information field descriptions

Name

Description

Connected App Name

The connected application name for the SSO feature. A connected application consists of a collection of configuration settings in Salesforce.

API Name

The name of the API that provides the SSO feature.

Contact Email

The contact email address for the connected application.

Contact Phone

The contact phone number for the connected application.

Logo Image URL

This setting is not applicable.

Icon URL

This setting is not applicable.

Info URL

This setting is not applicable.

Web App Settings field descriptions

Name

Description

Start URL

This setting is not applicable.

Leave this field empty.

Enable SAML

Select this check box to enable SAML for SSO. The remaining fields are displayed after you select this check box.

Entity ID

Example: https://<your_ccaas_domain>/auth/realms/<tenant ID>

Make a note of this value.

ACS URL

This URL is also the Avaya Experience Platform™ Public Cloud tenant URL, followed by the pattern: https://<your_ccaas_domain>/auth/realms/<tenant ID>/broker/<yourSSOappName>/endpoint

Make a note of this value. You need it when you add the SAML server to the Avaya Experience Platform™ Public Cloud element inventory

Enable Single Logout

The option to log users out of Avaya Workspaces for CRM when they log out of Salesforce.

Example: https://<your_Salesforce_production_URL>/services/auth/idp/saml2/logout

Subject Type

Drop-down list of possible login credentials. In a typical deployment, this is Username.

Name ID Format

The format for the username. You can select this from the drop-down list. In a typical deployment, this is urn:oasis:names:tc:SAML:2.0:nameid-format:persistent.

Issuer

The address of your Salesforce production URL.

Example: https://<your_Salesforce_production_URL>.lightning.force.com

IdP Certificate

The name of the identity provider certificate. Select this from the drop-down list.

Verify Request Signature

The check box to enable an additional level of security verification.

Encrypt SAML Response

The check box to enable an additional level of security encryption.

Signing Algorithim for SAML Messages

Drop-down list to define the format for SAML messages. In a typical deployment, this is SHA1.

For information about other fields, see https://help.salesforce.com/.