Register a custom client application to reduce the contact center load and improve the application performance. When adding a client application, you must keep the default account type setting to register it for a single tenant. If you have several tenants in your deployment, you must update the application properties after uploading the application manifest file. For more information about registering and configuring applications on the Microsoft Azure portal, see the Microsoft identity platform documentation.
Registering an application for several tenants might impact the application performance, as Microsoft Graph applies throttling limits to all the tenants. For more information about Microsoft Graph throttling limits, see the Throttling section in the Microsoft Graph documentation.
Before you begin
Ensure you have the Microsoft Azure portal administrator credentials. For more information on the Microsoft Azure portal access, contact Avaya Support.
In the Search field at the top of the page, type app registrations.
In the search results, in the Services section, click App registrations.
On the App registrations page, click New registration.
On the Register an application page, in the Name field, type the client application name.
You can see the application name when signing in to the Microsoft Teams provider from the Corporate Contacts widget. You can later change the name when updating the application branding and properties on the Microsoft Azure portal. Additionally, you can set the logo to display in the Sign in window.
Click Register.
After a successful registration, you can see the application details on the App registrations page.
