The name of the UX profile.

The description for the UX profile.

The tags associated with the UX profile. Tags are keywords that provide additional information about UX profiles. For example, if you create a UX profile for agents handling voice interactions, you can associate the Agent–Voice tag with the UX profile.

To add a tag, type it and press Enter. You can add multiple tags to a UX profile.

The layout assigned to the UX profile. To make a layout available for users in Avaya Workspaces, assign the layout to a UX profile and then assign the UX profile to a user profile.

The URL of the website that Avaya Workspaces displays on the Welcome page. If you do not type a URL in this field, Avaya Workspaces displays the following message on the Welcome page: No URL has been configured.

The URL of the document that Avaya Workspaces displays when users click . For example, you can type the URL of the Using Avaya Workspaces for Avaya Experience Platform™ document on the Avaya Documentation Center portal.

The maximum number of the interaction cards that users can see in Avaya Workspaces. You can select a value from 1 to 10.

The button that users see in the interaction area after logging in to Avaya Workspaces. You must select the Go Ready option in this list. The Go Not Ready and Both options are reserved for the future releases.

The digits to add to the number that an agent dials after enabling the Trunk access code switch at the top of the page.

If you leave this field blank, Avaya Workspaces does not display the Trunk access code switch to agents.

The number that Avaya Workspaces dials when an agent clicks Call Mailbox.

If you type a number in this field, agents can click at the top of the page and then click Call Mailbox to dial the number.

The switch to enable Avaya Workspaces to display to agents when supervisors observe their interactions.

If you disable this switch, agents cannot see that supervisors observe their interactions.

The switch to import the widgets from an external widget library to Avaya Workspaces. When you enable this switch, Application Center Administration displays the Library URL field. In this field, you must type the external widget library URL.

For more information about configuring custom widgets, see https://developers.avayacloud.com/onecloud-ccaas/docs/workspaces-widget-framework-overview.

The switch to enable users to download log files in Avaya Workspaces.

The switch to exclude personal identifying information from the log files that users download in Avaya Workspaces.

If you enable this switch, Avaya Workspaces replaces the values that correspond to the personal identifying information in the log files with the following value: **PRIVATE**.

This switch is not applicable for Avaya Workspaces.

The API key that enables you to display Google Maps to users in Avaya Workspaces.

The switch to enable general toast notifications in Avaya Workspaces. For example, when a supervisor broadcasts a message to agents, Avaya Workspaces displays the message as a toast notification.

The switch to enable warning notifications in Avaya Workspaces. For example, when a supervisors attempts to expand six agents on the My Agents widget, Avaya Workspaces displays the following warning message: A supervisor can only expand a maximum of 5 agents at a time.

The switch to enable error notifications in Avaya Workspaces. For example, agents see error notifications when they disconnect from Avaya Workspaces due to an issue.

The switch to specify the time during which Avaya Workspaces displays notifications. When you enable this switch, Application Center Administration displays the Choose time in seconds list. You must select the value that corresponds to the time in seconds, during which Avaya Workspaces displays notifications.