Deleting context data rules

Last Updated : Oct 03, 2023 |

About this task

Delete the context data rules that you do not use for routing. You need to review and clean up a list of the configured rules regularly to display only the required rules in the channel configuration.

You cannot delete a context data rule that you assigned in the channel routing configuration.

Before you begin

Log in to Application Center Administration as an account administrator.

Procedure

  1. In the navigation tree, click Business Rules > Context Data Rule.
  2. On the Context Data Rules page, do one of the following:

    • To delete an individual rule, in the row of the rule to delete, click the Three Dots icon and then click Delete.

    • To delete multiple rules, select the required rules and click Delete.

  3. In the confirmation dialog box, click Delete.