The following table provides information about the New Auto Response page fields and their descriptions:
Field |
Description |
Name |
Enter a name for the automatic response. |
Description |
Enter a description for the automatic response. |
Subject |
Type the title summary of the response. |
Body |
Type the text to appear in the automatic response. |
Attachments |
Select the file to attach to the automatic response. The maximum supported attachment size is 10 MB. |
Save |
Click to save the details. |
Save and Publish |
Click to save the details and make the template visible to agents. |
