Adding an emergency location for the account

Last Updated : Aug 30, 2023 |

About this task

Add an emergency location for the account to assign it to multiple users. Application Center Administration sets the first emergency location that you add for the account as default and assigns the default emergency location of the account to new users. To set an emergency location as default, edit it. You must add a unique emergency location for each existing user or assign one of the emergency locations that you add for the account to them. You can add a maximum of five emergency locations for one account.

After you add or edit an emergency location, Application Center Administration validates it. When the validation fails, you see the following message: Failed to validate address. If Application Center Administration does not validate an emergency location and the information about the emergency location is correct, contact Avaya Support.

Procedure

  1. In the navigation tree, click Accounts.
  2. On the Account page, for the account to edit, click the Three Dots icon and then click Edit.
  3. Scroll down and expand the Address section.
  4. Click Create Address.

    Application Center Administration displays the New Address / Location pane.

  5. Fill in the fields.
  6. Click Save.
  7. At the top of the Account page, click Save.