Password policy and requirements

Last Updated : May 30, 2024 |

User passwords must comply with the Avaya Experience Platform™ Public Cloud password policies. User passwords expire every 90 days. When users create a new password, they must ensure that the password complies with the following rules:

  • The password must contain a minimum of 8 characters. By default, user passwords can contain up to 14 characters.

  • The password must contain at least one uppercase letter, lowercase letter, digit, and special character.

  • Users cannot reuse their latest password.

  • Users cannot use the same character more than two consecutive times. For example, users cannot use "aaa" or "333" in their passwords.

  • Users cannot use more than four of the same character types consecutively. For example, users cannot use more than four uppercase letters, lowercase letters, digits, or special characters consecutively.

  • Users cannot use their login names as their passwords. For example, if an agent's login name is "Agent1-APAC", the agent cannot use "Agent1-APAC" as the password.