The Citrix administrator must register the binary of the browsers with the Citrix redirection service.

Citrix UC SDK can then function with the Google Chrome and Microsoft Edge (Chromium) browsers. For more information about the registration process, see Registering Google Chrome and Microsoft Edge (Chromium) with the Citrix redirection service.

The account administrator must enable VDI Enabled during profile configuration.

The VDI feature is then available to an agent or a group of agents. The agent can log in from a local browser or from a browser in a VDI environment to Avaya Workspaces. However, the agent login time increases in a non-VDI environment. Hence, you must enable VDI Enabled only if you have agents that are going to use the VDI feature. For more information about enabling the VDI setting, see Configuring a profile.