Deleting an Instagram account

Last Updated : Sep 25, 2024 |

About this task

Account administrators can delete Instagram accounts so that contact center agents can no longer use the channel to interact with customers.

Before you begin

Log in to Application Center Administration as an account administrator.

Procedure

  1. In the navigation tree, click Channels > Messaging.
  2. On the Messaging Integrations page, click the Instagram tab.
  3. To delete an Instagram account, click the Three Dots icon and select Delete Profile.