Dynamic path visualization
Automation represents a dynamic path in the form of a flowchart. The flowchart has the following element types:
Element |
Description |
Color Code |
Start node |
The entry point |
Navy blue |
Transfer node |
The point of transfer to an agent |
Orange |
End node |
The endpoint |
Red |
Common node |
The node in the middle of a flow |
White |
For interpretation, all windows with the flowchart contain the legend with the key elements.
In the flowchart, Automation marks arrows leading to a target element with a tag. Tags help to identify paths and visually represent the setting that you configure. It can be a default tag or a tag that you specify while editing the dynamic path in the Editor mode.