Configuring Workflows for Avaya Experience Platform™ Public Cloud

Automation tasks for the callback offer phase

Last Updated : Nov 28, 2023 |

You can use the OneCloud Callback Offer Self Service flow to create a callback offer flow. You must configure the following four tasks to create a callback offer flow:

Offer Callback?
Input tasks
Operations
Create Callback

An example of a callback offer self-service flow — Figure : 1. An example of a callback offer self-service flow

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