Saving a virtual agent as a version

Last Updated : Jun 21, 2022 |

About this task

Save a virtual agent as a new version that you are ready to publish to customers. When you save a version, Automation validates the integration with the virtual agent. For successful validation, configure mandatory basic settings and virtual agent details. You can create multiple versions for a virtual agent. To facilitate differentiation of versions, add a description of a newly created version.

Procedure

  1. Click Save Version.
  2. In the Description window, describe the changes that you made in the version.

    The description helps to differentiate versions of a virtual agent.

  3. Click Save.

    Automation creates a new version that you can publish to customers.