The historical reports based on daily roll-ups available in Analytics for Avaya Experience Platform™ Public Cloud are:

• Agent Performance By Channel Daily

• Agent Performance Daily

• Queue Performance Daily

• Agent Not Ready By Reason Code Daily

• Agent By Queue Performance Daily

• Agent By Disposition Code Daily

• Supervisor Monitoring Summary By Channel Daily

The historical reports based on monthly roll-ups available in Analytics for Avaya Experience Platform™ Public Cloud are:

• Agent Performance By Channel Monthly

• Agent Performance Monthly

• Queue Performance Monthly

• Agent Not Ready By Reason Code Monthly

• Agent By Queue Performance Monthly

• Agent By Disposition Code Monthly

• Supervisor Monitoring Summary By Channel Monthly