Overview |
AXP Public Cloud Solution Description |
Avaya Experience Platform™ Solution Description |
Know about tested product characteristics and capabilities, including product overview and feature descriptions, interoperability, performance specifications, security, and licensing requirements. |
Sales engineers Business partners Solution architects Implementation engineers |
Deploying |
Deploying Avaya Experience Platform™ Connect |
Deploying Avaya Experience Platform™ Connect |
Prepare, install, and configure Avaya Experience Platform™ Connect. |
Implementation engineers Account administrators |
Administering |
Administering AXP Public Cloud |
Administering Avaya Experience Platform™ |
Administer AXP Public Cloud and Avaya Experience Platform™ Connect. |
Account administrators Supervisors |
Administering Avaya Workspaces for CRM with Avaya Experience Platform™ Connect |
Administering Avaya Workspaces for CRM with Avaya Experience Platform™ Connect |
Configure and administer the features and capabilities of the Customer Relationship Management (CRM) integrations for Avaya Experience Platform™ Connect. |
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Configuring corporate contacts for Avaya Workspaces with Avaya Experience Platform™ Connect |
Configuring corporate contacts for Avaya Workspaces with Avaya Experience Platform™ Connect |
Configure and administer the features and capabilities of the Corporate Contacts widget in Avaya Experience Platform™ Connect. |
Sales engineers Implementation engineers Administrators |
Using |
Using Avaya Workspaces for Avaya Experience Platform™ Connect |
Using Avaya Workspaces for Avaya Experience Platform™ Connect |
Use the features and capabilities of Avaya Workspaces for Avaya Experience Platform™ Connect. |
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Using Avaya Workspaces for CRM with Avaya Experience Platform™ Connect |
Using Avaya Workspaces for CRM with Avaya Experience Platform™ Connect |
Use the features and capabilities of the Customer Relationship Management (CRM) integrations for Avaya Experience Platform™ Connect. |
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Using corporate contacts in Avaya Workspaces with Avaya Experience Platform™ Connect |
Using corporate contacts in Avaya Workspaces with Avaya Experience Platform™ Connect |
Use the features and capabilities of the Corporate Contacts widget in Avaya Workspaces. |
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Videos |
Avaya Experience Platform™ Connect Application Center Administration |
Getting started with Administration Center |
Administer Avaya Experience Platform™ Connect. |
Account administrators Supervisors |
Using Avaya Experience Platform™ Connect for supervisors |
Getting Started with Avaya Workspaces for Supervisors |
Perform supervisor actions using Avaya Workspaces for Avaya Experience Platform™ Connect. |
Account administrators Supervisors |
Using Avaya Experience Platform™ Connect for agents |
Launching agent desktop |
Manage the features and capabilities of Avaya Workspaces for Avaya Experience Platform™ Connect. |
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Getting Started with Avaya Workspaces for CRM for Avaya Experience Platform™ Connect |
Getting started with Avaya Workspaces for CRM for AXP Public Cloud |
Get an overview of Avaya Workspaces for CRM for Avaya Experience Platform™ Connect and manage interactions. |
All audiences |
