Cause
When an agent tries to open more than one Avaya Workspaces session, Avaya Workspaces displays the following message: You have an active session in another Browser tab or Window. The message is displayed irrespective of the browser used.
Solution
Procedure
- To continue with the current tab, click End other sessions.
The new session in the current tab continues, and the active session in the other browser tab or window ends automatically.
- To return to the Login page, click Back.
Depending on your user role, you see the Application Center interface instead of the Login page.
