Connecting the handset cradle to Avaya Vantage

Last Updated : Mar 14, 2022 |

About this task

Use this procedure to connect your handset cradle to the Avaya Vantage™ device. The handset cradle is required for both wired and wireless handsets.

Warning:

When installing the cradle, be careful not to bend the connector pins.

Before you begin

  • Ensure that you have the following equipment:

    • Avaya Vantage™ device.

    • Handset cradle with a connection cable.

  • Ensure that the Avaya Vantage™ device is not connected to a power source.

Procedure

  1. Place the device with the right side touching the tabletop so that the left side, which is where the handset cradle must be attached, is facing up.
  2. On the left side of the Avaya Vantage™ device, remove the rubber gasket that protects the cradle connector pins.

    One cradle connector pin is closed so that you can position the cradle in the correct direction.

  3. Connect the handset cradle cable to the cradle connector of the Avaya Vantage™ device.
    Tip:

    Bend the cradle cable to make an arc so that you can join the cable with the cradle connector easily.

  4. Connect the cradle to the Avaya Vantage™ device while ensuring that the connection cable is not squeezed between the cradle and the device.
  5. Connect the handset cradle stand crossbar to the slot in the Avaya Vantage™ stand from behind.
  6. Connect the handset cradle to the cradle stand using the hinge on the rear panel of the cradle.
  7. If you are using a wired handset, plug one end of the RJ9 handset cord to the handset and the other end to the RJ9 port at the handset cradle base

Next Steps

Connect Avaya Vantage™ to the power source.