ITCS, OTCS, and attendant call recording for CDR

Last Updated : Oct 30, 2012 |
Prolog information
If you request either ITCS or OTCS, you have the option for the system to generate a CDR record of the attendant portion for calls that are transferred.
If you request either ITCS or OTCS, the system always creates a separate CDR record of the attendant portion of a conference call.