OTCS and a call transfer to the public network example

Last Updated : Apr 19, 2013 |
Prolog information
The following example shows the interaction between the participants of a transfer call and the system when OTCS is active, and all the participants are not on the same server:
  • Caller A, at extension 51234 on server, calls participant B, at telephone number 777-7890.
    Participant B is on the public network.
  • Caller A and participant B talk for 5 minutes.
  • Caller A transfers the call to participant C at extension 54444.
    Caller A and participant C are on the same server.
  • The system creates two CDR records, one for call segment A-B and one for call segment C-B.
OTCS call transfer shows the CDR information that changes when OTCS is active during a call transfer. The call durations are approximate.
OTCS call transfer
Call segment
Call duration
Condition code
Access code used
Calling number
Dialed number
A-B
0:05:0
A
345
51234
7777890
C-B
0:05:0
A
345
54444
7777890