If you require that users enter an account code FAC, you have several options. You can require that:
All users enter an account code for all calls
All users enter an account code for calls that are made on a specific trunk.
All users enter an account code for calls that are made to a specific telephone number
A specific user enters an account for all calls that are made by that user
If you use the Forced Entry of Account Codes (FEAC) capability, the system rejects any call that a user makes without an account code FAC, if the call requires an account code. When the system rejects the call, the user hears intercept tone.
Avaya recommends that you use the FEAC capability to make your system more secure.
Note:
The system does not verify account codes. The system only verifies that the user enters the number of digits that you specify. If you want the system to verify account codes, you need to use the Authorization Codes feature. For more information, see the Authorization Codes feature.
The following types of calls never require an account code:
Calls that an attendant makes
Calls that an attendant makes to determine if a trunk is busy
Calls that a user makes to determine if a trunk is busy
Distributed Communications System (DCS) calls, unless the Class of Restriction (COR) of the trunk requires an account code
Personal Central Office Line (PCOL) calls
Remote access calls that do not have barrier codes
