An account represents a customer or a company involved in the device enrollment process. The basic account types for Device Enrollment Services are:

• Service provider

• Reseller

• Customer

Service provider account

This account is for the company that provides communication services and supplies equipment to resellers or customers. A service provider administrator can:

• Create reseller accounts.

• Create customer accounts.

• Add customer sites and profiles.

• Enable or disable reseller and customer accounts.

• Perform site management and generate enrollment codes.

• Activate or deactivate devices.

• Claim or release devices.

Reseller account

This account is for the company that supplies communication equipment to customers. A reseller administrator has almost the same privileges as a service provider. A reseller can:

• Create, enable, and disable customer accounts.

• Add customer sites and profiles.

• Perform site management and generate enrollment codes.

• Activate or deactivate devices.

• Claim or release devices.

A reseller administrator cannot create a reseller account.

Customer account

This account represents customer sites where devices are enrolled. A customer can:

• Edit their own account.

• Add customer sites and profiles.

• Perform site management and generate enrollment codes for their own customer sites.

• Associate devices with their own profiles and sites.

• Activate or deactivate devices.

• Claim or release devices.