Using Avaya Device Enrollment Services to Manage Endpoints

Activating or deactivating a device

Last Updated : Jan 27, 2020 |

About this task

You must activate a device in the following situations:

To enable automatic enrollment without an enrollment code.
When an enrollment code is used, but the device user enters the code incorrectly more than three times. In this case, the device cannot be enrolled until it is re-activated.

An activated or deactivated device, which is not associated with an account, can be enrolled with an enrollment code.

Before you begin

Claim the required devices.
To automatically enroll a device without an enrollment code, you must associate the device with a customer site before you activate it.

Procedure

On the Device Enrollment Services web portal, navigate to Devices > Manage Devices.
From the table, select one or more devices.
To activate the selected devices, click Activate.
To deactivate the selected devices, click Deactivate.

If a device is not activated, it can only be enrolled with an enrollment code.

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