Claiming a device

Last Updated : Jan 15, 2020 |

About this task

If you claim a device, you get ownership of it and can associate it with a customer site.

Before you begin

Obtain the device MAC address, serial number, or both.

Procedure

  1. On the Device Enrollment Services web portal, navigate to Devices > Claim Device.
  2. Enter the device MAC address, serial number, or both.
  3. Click Claim.

Next Steps

The claimed device can now be associated with a customer site. A service provider can also choose to associate the device with a reseller account.

Related information
Associating a device with a reseller account
Associating a device with a customer site
Releasing a device
Activating or deactivating a device