Disassociating a device

Last Updated : Aug 10, 2020 |

About this task

You can disassociate a device from a child account and the ownership of the device is returned to your account.

Note:

After you disassociate a device, Device Enrollment Services deletes information, such as reseller order ID, Avaya order ID, shipment carrier, and carrier tracking ID.

Procedure

  1. On the Device Enrollment Services web portal, navigate to Devices > Manage Devices.
  2. From the table, select one or more devices.
  3. Click Disassociate.
  4. Click OK to confirm.