Releasing a device

Last Updated : Aug 10, 2020 |

About this task

You can release claimed devices to return the ownership to the parent account.

Note:

After you release a device, Device Enrollment Services deletes information, such as reseller order ID, Avaya order ID, shipment carrier, and carrier tracking ID.

Procedure

  1. On the Device Enrollment Services web portal, navigate to Devices > Manage Devices.
  2. From the table, select one or more devices.
  3. Click Release.