Log Viewer search options

Last Updated : Aug 22, 2022 |

The following table describes the Search fields on the Log Viewer screen:

Search options

Function

Time Stamp

In the Search field, type a date or time. Device Enrollment Services searches for logs that match this date or time.

Account Name/MAC

In the Search field, you can type your account name or MAC address to view logs for your account.

Serial Number

In the Search field, you can type the serial number of the device.

Process Name

In the Search field, select a log type.

For example, if you select ENROLLMENT, Device Enrollment Services displays the MAC address and certificate information of the device. The following is an example of the certificate information that might be displayed:

CN=MACaddress,OU=Devices SV,O=Avaya India Private Limited,L=Pune,ST=MH,C=IN

Client Host

In the Search field, type the remote IP address used to connect to Device Enrollment Services.

Action

In the Search field, select an action to view all logs related to that action.

For example, if you select ENROLLMENT, Device Enrollment Services displays all logs related to the device enrollment.

Status

In the Search field, select one of the following status options:

  • SUCCESS: To view logs for successful operations.

  • FAIL: To view logs for failed operations.

Event Code

In the Search field, type the event code. Event code is the unique code for the specific event.

Message

In the Search field, type key words from the message. The following is an example of a message:

LoginId: exampleid, ObjectType: com.avaya.des.jpa.DesAccount, Details: {accountId: 200, accountName: TestTest, desProfiles: [], desCustomerSites: [], desAccountUsers: [], desAccountType: {id: 5, accountType: Customer} }