Enabling or disabling an account

Last Updated : Feb 04, 2019 |

About this task

When you add a customer account, it is automatically enabled. When enabled, the account becomes available for login, but it is not automatically associated with any profiles or devices.

When you disable an account, the account administrator cannot log in to Device Enrollment Services anymore. Profiles and devices are dissociated from the account.

Service providers and resellers can enable or disable an account.

Procedure

  1. On the Device Enrollment Services web portal, navigate to Company Accounts > Account Management.
  2. In the Company Account Management list, select the required account.
  3. Click More Actions.
  4. Click one of the following:

    • Enable Account to unlock the account.

    • Disable Account to lock the account.