SNMP Object Name: avAesTsapiPbxDriverError
SNMP OID: .1.3.6.1.4.1.6889.2.27.2.2.2.1.0.7
SNMP Object Description: TSAPI PBX driver is not responding.
Remediation Suggestions: Collect log files by running the getlogs.sh command. Copy the generated log files and the core files generated at /opt/mvap/logs/crash.tsrv.<pid>.tar.gz path to a different server. Share the copied files on the server with the Avaya support.
Do one of the following to restart the TSAPI service:
Log in to the AE Services management console and go to .
In the command prompt, run the mvap.sh restart TsapiService command
Restarting the TSAPI service may impact your ongoing services.
Alarm Code |
Alarm Message |
INADS Trap |
NMS Trap |
Alarm Severity |
AAES330 |
TSAPI PBX driver is not responding |
No |
Yes |
Critical |
AAES331 |
TSAPI PBX driver is back in service |
No |
Yes |
Cleared |
