SNMP Object Name: avAesCtiLinkDown
SNMP OID: .1.3.6.1.4.1.6889.2.27.2.2.2.2.0.1
SNMP Object Description: The CTI link is down.
Remediation Suggestions: If the link remains down, review each service log file and use the AE Services management console to review the CTI link information on the Status screen related to the affected service.
Alarm Code |
Alarm Message |
INADS Trap |
NMS Trap |
Alarm Severity |
AAES100 |
An AE Services TSAPI CTI link is down |
No |
Yes |
Minor |
AAES101 |
An AE Services TSAPI CTI link is up |
No |
Yes |
Cleared |
AAES102 |
An AE Services CVLAN CTI link is down |
No |
Yes |
Minor |
AAES103 |
An AE Services CVLAN CTI link is up |
No |
Yes |
Cleared |
AAES108 |
An AE Services Call Info connection is down |
No |
Yes |
Minor |
AAES109 |
An AE Services Call Info connection is up |
No |
Yes |
Cleared |
