Advanced TSAPI link settings

Last Updated : Sep 13, 2022 |

Name

Description

Tlinks Configured

Displays the names of all the Tlinks configured for the selected switch. This field is read-only.

Max Flow Allowed

Sets the maximum number of Telephony Services Driver Interface (TSDI) buffers that can be queued for and allocated to the Tlink.

Typically, one TSDI buffer is queued for the Tlink for each TSAPI application request. When the limit specified by the Max Flow Allowed setting is reached, the TSAPI service activates flow control for the Tlink. Any additional requests for a Tlink are rejected with the following ACS error:
TSERVER DRIVER CONGESTION

To minimize the errors due to flow control, ensure that the switch connection for the Tlink has the sufficient bandwidth to handle the number of requests from your TSAPI and other CTI applications. Generally, each CLAN board administered for the switch connection can handle 200 messages per second. For the solutions with AE Services 6.2 or later, the switch connection that uses Processor Ethernet can handle up to 2000 messages per second. Prior to release 6.2, the switch connection can handle up to 1000 messages per second.

  • The minimum value is 2000.

  • The maximum value is 16384.

Flow control error messages might indicate an application problem or might be the result of a large number of application requests or a temporary network issue. If these error messages occur only intermittently, you can set the default flow control level to a bigger value.

TSDI Size

Defines the maximum size in bytes of the TSDI buffer pool. The TSDI Size value must always be larger than the TSDI High Water Mark value.

  • The minimum value is 524288 bytes or 0.5 MB.

  • The maximum value is 20971520 bytes or 20 MB.

TSDI High Water Mark

Defines a TSDI memory threshold value.

When this value is reached, the TSAPI service issues a warning message to indicate that the use of TSDI memory is approaching its limit. The TSDI High Water Mark must be at least 30% of the TSDI size and less than or equal to the TSDI size.