Adding TSAPI links

Last Updated : Oct 26, 2023 |

About this task

TSAPI links are used by TSAPI, JTAPI, DMCC applications that use Call Control, and DMCC applications running with Logical Device feature services.

You can administer one TSAPI link for each switch connection.

Procedure

  1. On the AE Services management console, go to AE Services > TSAPI > TSAPI Links.
  2. Click Add Link.
  3. In Link, select the appropriate link number.
  4. In Switch CTI Link Number, select the switch CTI link number administered on the Configuration Server web portal for this TSAPI link.
  5. In ASAI Link Version, select the version of ASAI link.

    The default value is 12.

  6. In Security, select one of the following:
    • Unencrypted: To use unencrypted client connections.

    • Encrypted: To encrypt client connections for the TSAPI link.

    • Both: To use both encrypted and unencrypted client connections.

  7. Click Apply Changes.
  8. On the Apply Changes to Link page, click Apply.
  9. Restart the TSAPI service.