View the created logout reason codes to get a detailed information about the configuration. You can view only one logout reason code configuration at a time.
Procedure
On the Configuration Server web portal, go to Administration > Contact Center > Reason Codes.
Click the Logout Reason Codes subtab.
Select the required logout reason code.
At the top-right corner of the screen, click .
The Configuration Server displays the logout reason code configuration fields. You can click to edit the configuration.