Downloading a SIP server configuration template

Last Updated : Apr 21, 2022 |

About this task

Download a configuration template to import SIP servers to the contact center. After downloading a template, fill it in with your configuration details.

Procedure

  1. On the Configuration Server web portal, go to Administration > System > SIP Servers.
  2. At the top-right corner of the SIP Servers screen, click the More icon and select Download Template.

    The Configuration Server downloads the SIP server configuration template in the .xlsx format. The template contains SIP server configuration sections on sheet 1 and the guidelines for updating them on sheet 2.

Next Steps

Fill in the downloaded template with your SIP server configuration details following the guidelines on sheet 2.