Configuration Server overview

Last Updated : Nov 30, 2021 |

The Configuration Server provides a management platform with the following functionality:

  • Collects log files from all contact center servers

  • Provides secure authentication to the contact center

  • Manages the database for all the configuration information

  • Provides a web interface for configuring contact center servers

  • Manages Avaya Contact Center – Extended Capacity license files

  • Manages local and client certificates through certificate authorities