You can install the Routing Core in the Simplex, local HA, or geo-redundant HA environment. Avaya Contact Center – Extended Capacity provides the Deployment Manager tool for installing and configuring your contact center servers. The Deployment Manager reduces manual configuration and simplifies the installation process. The Deployment Manager uses deployment scripts to automatically set up the installation environment and deploy Configuration Server, Routing Core Server, and internal AE Services server instances.

Before deploying your Routing Core, you must install the required operating system on your hardware, enable passwordless sudo on all contact center servers, enabling passwordless SSH, update the deployment configuration files, and install the server certificates. In the mega-config.yml, all, and systemconfig configuration files, you must provide the contact center server and deployment environment details, such as IP addresses, virtual IP addresses, hostnames, and fully qualified domain names (FQDNs).

The number of servers depends on your contact center deployment environment. The following table provides a high-level comparison of the contact center deployment environments: