Verifying the server installation

Last Updated : Jan 20, 2022 |

About this task

After you deploy solution components, verify that the Deployment Manager installed the Routing Core Server and Configuration Server instances correctly. The Configuration Server and one Routing Core Server in the primary data center must be active and host corresponding VIP addresses. All other servers must be in alternate mode and host only the static IP address. You can run the hostname -I command to check if a server hosts the VIP address.

Procedure

  1. Do one of the following:

    • Open the server console.

    • Use the SSH terminal to log in to the contact center server.

  2. In the command prompt, run the following command:

    hostname -I

    The command output lists all IP addresses on your server network interfaces.

  3. Verify the server IP addresses in the command output.

    The first IP address in the command output is the server static IP address. If the server is active, the command output displays the virtual IP address after the static IP address.