After you add a system administrator, assign them access to the System Administration and Contact Center Administration applications. The system administrator can log in to the Configuration Server and continue the contact center configuration.
Before you begin
To add a system administrator,
Procedure
In the Security App navigation menu, click System Administration.
On the System Administration page, in Users Permissions, select the system administrator to provide access.
In the Assign Role pane, select System.
At the top-right corner of the screen, click Commit.
You can see the assigned role in the Role column of the Users Permissions subtab.
In the navigation menu, click Contact Center Administration.
On the Contact Center Administration page, in Users Permissions, select the system administrator to provide access.
In the Assign Role pane, select System.
At the top-right corner of the screen, click Commit.
You can see the assigned role in the Role column of the Users Permissions subtab.
