Logging in to the Configuration Server as a system administrator

Last Updated : Feb 25, 2023 |

About this task

Log in to the Configuration Server as a system administrator to perform the initial setup and verify your contact center functionality after the installation.

Before you begin

  • Obtain the Configuration Server IP address. Specify the Configuration Server IP address when editing the installation file during the contact center deployment.

  • Obtain the system administrator credentials. The super administrator configures a system administrator's login and password when adding them to the contact center.

Procedure

  1. In your browser, enter the Configuration Server IP address and port number in the following format:

    https://<Configuration Server IP address>:8201

    In the geo-redundant HA deployment, enter the virtual IP address and port number of the Configuration Server.

  2. In Username or email, type the username or email configured for the system administrator account.
  3. Click CONTINUE.
  4. In Password, type the configured password.
  5. Optional Click the Hide icon to view the entered password.
  6. Click LOGIN.

    The Configuration Server directs you to the App Launcher page.

  7. Click Contact Center Administration.

    You can use the Administration navigation menu to continue configuring the contact center.