To configure AE Services in your contact center, perform the following tasks:
No. |
Task |
Reference |
Notes |
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1 |
On the Configuration Server web portal, configure the AE Services server properties. |
For more information about configuring AE Services server properties, see Configuring AE Services server properties. |
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2 |
On the Configuration Server web portal, add the AE Services server. |
For more information about adding AE Services servers, see Adding an AE Services server on the Configuration Server web portal. |
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3 |
Log in to the AE Services management console. |
For more information about logging in to the AE Services management console, see the AE Services overview section in Administering Application Enablement Services for Avaya Contact Center – Extended Capacity. |
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4 |
On the AE Services management console, import the trusted CA certificate. |
For more information about importing certificates, see the certificate management section in Administering Application Enablement Services for Avaya Contact Center – Extended Capacity. |
Import the same trusted CA certificate that you imported into the contact center truststore. |
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