AE Services configuration checklist

Last Updated : Feb 09, 2022 |

To configure AE Services in your contact center, perform the following tasks:

No.

Task

Reference

Notes

1

On the Configuration Server web portal, configure the AE Services server properties.

For more information about configuring AE Services server properties, see Configuring AE Services server properties.

2

On the Configuration Server web portal, add the AE Services server.

For more information about adding AE Services servers, see Adding an AE Services server on the Configuration Server web portal.

3

Log in to the AE Services management console.

For more information about logging in to the AE Services management console, see the AE Services overview section in Administering Application Enablement Services for Avaya Contact Center – Extended Capacity.

4

On the AE Services management console, import the trusted CA certificate.

For more information about importing certificates, see the certificate management section in Administering Application Enablement Services for Avaya Contact Center – Extended Capacity.

Import the same trusted CA certificate that you imported into the contact center truststore.