Paired sign-on

Last Updated : Oct 05, 2023 |

Avaya Workplace Client for Windows supports paired sign-on with Avaya Workplace VDI in the Desk Phone mode. Avaya Workplace Client for Windows sends the user credentials to Avaya Workplace VDI running on a thin client using a virtual connection. Using these credentials and the Avaya Aura® configuration information, Avaya Workplace VDI logs in with the same extension. If Avaya Workplace VDI is already logged in and you log in to Avaya Workplace Client for Windows using a different extension, Avaya Workplace VDI is logged out, and the paired sign-on process begins.

If the login process is successful, you can use Avaya Workplace Client for Windows to control the Avaya Workplace VDI client.

Logging out from Avaya Workplace Client for Windows also logs you out from Avaya Workplace VDI.

Logging out from Avaya Workplace VDI does not log you out from Avaya Workplace Client for Windows. However, the telephony services become unavailable.

If a connection fails at Avaya Workplace Client for Windows, you can continue to use Avaya Workplace VDI for calls.

The controlling Avaya Workplace Client for Windows detects when you disconnect the virtual desktop from your current thin client without logging out and drops the shared control session. If you reconnect your virtual desktop session from another thin client with controlled client software installed, the controlling Avaya Workplace Client for Windows automatically establishes a new paired sign-on session with the new controlled client and reestablishes shared control. This feature enables you to easily move between different thin client stations.

Note:

If Avaya Workplace VDI is the controlled client, it must run on the new thin client for automatic paired sign-on to occur on reconnect.