Access Docker container log files to view records of container events on the Configuration Server or Routing Core Server. Check container log files when a contact center service goes down.
Procedure
Do one of the following:
Open the server console.
Use the SSH terminal to log in to the contact center server.
To view the Docker container names, run the following command:
docker ps
To access the Docker container log files, run the following command:
docker logs <container_name>
<container_name> is the name of the Docker container.